University Medical Centre of Tirana (QSUT) international management team support – Implementation of the New Management Strategy for QSUT (
2019
-
2021
)

Infrastructures hospitalières et sociales Albania
World Bank

The objective of this assignment is to support the implementation of the new management strategy for the Mother Theresa University Hospital (QSUT) to improve the efficiency, effectiveness and accountability of the QSUT, and thus improve the utilisation efficiency and effectiveness of the different levels of the healthcare network as a continuum of services:
- Implementation of a continuous quality improvement system (CQIS) and support to revamp the referral system and restructure/reengineer the management process in both the administrative and clinical areas, to improve the results and quality of care of QSUT. This includes revamping the system to improve the efficiency of emergency referrals, and the clinical effectiveness of emergency services at QSUT;
- Design, development/adaptation and implementation of a new automated hospital management information system (HMIS).