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Areas of expertise

Our approach to digital health is based on targeted technical assistance to support governance, system interoperability, particularly with DHIS2, and the development and management of health information systems at the national and local levels. We are also involved in the implementation of telemedicine solutions, including the deployment of electronic medical records and digital tools for monitoring and improving the quality of care.

Our references in digital health

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Technical Assistance to Regional Capacity Development for Strengthening Resilience to Climate Change in the Health Sector in the Greater Mekong Subregion (formerly Mitigating Human Impact of Climate Change) (
2016
-
2020
)

Santé digitale Cambodia Laos Vietnam
Others

- Development of software to enable the modelling of long-term early warning systems (taking into account short-term early warning systems and disease surveillance). This open-source platform is integrated into a database of climate and health data currently used by countries.
- An integrated surveillance database on climate change and human health has been created using data from national and international sources.
- A digital atlas, which also serves as an integrated database on climate and epidemiology, has been created to illustrate the results of the software’s projections. The atlas allows users to view the results of the projections on maps according to various parameters (e.g., health impact, time horizon, country and climate scenario)
- Improved knowledge and understanding of the relationship between climate change and human health, through capacity building of human resources in climate adaptation within the health sector, and the sharing and dissemination of knowledge products and the promotion of advocacy.

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Drafting of a Digital Health Policy and Strategy (
2025
-
2025
)

Santé digitale Saint Lucia
Others

The technical assistance supported the Ministry of Health in leading a participatory and inclusive process aimed at developing the National Digital Health Policy and Strategy, as well as a costed multi-year operational plan, aligned with national priorities for strengthening the health system and international standards.
Results:
1) Development and validation of a comprehensive National Digital Health Policy and Strategy document defining a vision, mission and strategic objectives, based on an in-depth analysis of the existing landscape and a gap analysis.
2) Definition of a national digital health conceptual architecture including key components (electronic health records, central registries, hospital and laboratory information systems, PACS, public health systems, telemedicine solutions and data exchange platforms), along with clear guidelines on interoperability, technical infrastructure and data governance.
3) Development of a costed multi-year operational plan setting out short-, medium- and long-term priorities, budgetary requirements, the human and technical resources required, institutional responsibilities, identified risks and mitigation strategies, incorporating legal, regulatory, data protection, equity and inclusion considerations.

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Support with the management mechanism of the monitoring and evaluation system of the National Food Security System (
2019
-
2023
)

Santé digitale Mali
European Union

This Technical Assistance (TA) aimed to support the Food Security Commission (CSA) in establishing a reliable monitoring and evaluation system that meets international standards.
Results:
1) The TA developed a general M&E manual and five specific manuals for the operational bodies of the national food security system (DNSA), which served as the main source for the development of the national IT platform.
2) The M&E system is operationalised across all stakeholders in the National Response Plan (NRP) so that the CSA can report on the results of the various stakeholders’ interventions at the end of the campaign.
3) The establishment of an online DNSA M&E IT platform enabling the updating of and access to real-time analysed data on the situation, operations and activities of the food security system to assist and support steering and management decisions.

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Development and implementation of a health information and decision-making system, integrating health watch, planning and management of health services (including human resources) and electronic file components (
2013
-
2014
)

Santé digitale Algeria
European Union

Establishment of a health information system designed to support the development of sector-specific health policies and strategies, the allocation of human, financial and material resources, the monitoring of the population’s health status (epidemiological situation), and the ongoing assessment of curative and preventive health services in terms of quantity and quality.
The expected outcomes of this project related to the implementation of the electronic health record (EHR) across departments and services at the pilot sites:
1) The EHR centralised patient data, enabled clinical documentation and incorporated decision-support tools.
2) It was interconnected with auxiliary systems (laboratory, radiology, etc.) and existing applications to ensure a seamless exchange of data.
3) Access to the EHR was secure and personalised according to the roles and needs of medical staff.
4) EHR data was anonymised and transferred to a national decision-making system for analysis and continuous improvement.

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Mid-term evaluation of the use of telemedicine and distance learning tools at Shastin Hospital’s Cardiovascular Diseases Diagnostic Centre (
2009
-
2009
)

Santé digitale Mongolia
Others

The Cardiovascular Disease Diagnostic Centre at Shastin Hospital received technical support. The aim was to improve the early treatment of diseases and reduce the need for costly and unsustainable treatments. A mid-term evaluation was carried out to assess the use of telemedicine and distance learning in achieving these objectives.
The results were:
1) The project assessed and improved the state of equipment and skills in interventional cardiology, strengthening regional capacity for telemedicine and distance learning.
2) An evaluation and analysis of training initiatives for cardiologists and the effective use of the medical records system were carried out.
3) A SWOT analysis assessed coordination among stakeholders, and the evaluation report highlighted lessons learnt and paved the way for the replication of best practices, whilst assessing the project’s relevance, effectiveness, efficiency and sustainability.

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Strengthening the integrated early warning system and disaster preparedness (
2020
-
2022
)

Santé digitale Mongolia
Asian Development Bank

- Oversight of a surveillance system for the COVID-19 pandemic as part of the Pandemic Action Plan (PAP), in close collaboration with the National Emergency Management Agency and the Ministry of Health.
- Implementation of digital tools to plan and monitor Covid-19 activity in real time, using data dashboards, migration maps, travel histories, and real-time data from smartphones and wearable technology.
- Implementation of an AI-powered tool for screening individuals for infection.
- Piloting of contact tracing to enable individuals to check whether they have been in contact with an infected person, using geolocation systems, mobile phone apps, and real-time tracking of mobile devices and the use of credit cards, mobile payments and other digital personal identifiers, whilst respecting individuals’ privacy.

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Management of the Purchase Fund under the Reproductive and Family Health Programme in Guinea (
2021
-
2024
)

Santé digitale Guinea
Others

The overall objective of the ACA mission was to support the implementation of the PBF in five health districts in accordance with the national Performance-Based Financing (PBF) manual.
The results were as follows:
1) Contribute to strengthening the National Health Information System (NHIS) and integrating data on the use of health services into the DHIS-2 portal.
2) Negotiate and develop contracts with service providers in the region, in accordance with the national PBF manual.
3) Conduct audits of the quantitative results of contracted service providers, carried out by medical auditors.
4) Participate, alongside regulatory bodies and through coaching, in improving the quality of services provided, in accordance with the quality of care standards established by the Ministry of Health and Population.

Dedicated teams

Ginger SOFRECO's health division brings together around 15 professionals, each with solid experience in international project management. In addition, we work closely with a network of more than 10,000 experts, including more than 90 specialists dedicated exclusively to digital health.

Since 2024, our commitment to innovation and efficiency has led us to establish a working group specialising in digital health, with a focus on four major strategic areas: 

  1. Data governance and interoperability
  2. Information systems
  3. Telemedicine
  4. Big data and public health data

These themes form the foundation of our digital health development strategy, which aims to transform and improve healthcare systems worldwide through advanced and tailored technological solutions.

colleagues in the field (in-house staff and associated experts)

50

people

6

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Fonds mondial
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UNICEF

Our teams

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Dr Chadi Mhedhebi, Project Manager

Chadi Mhedhebi is a trained doctor, specialising in endocrinology, and holds a master's degree in public health and health policy. With four years of clinical experience in hospitals in Tunisia, he has faced the daily challenges of healthcare professionals in a developing country. 

In addition, thanks to his more than five years of experience in international technical assistance projects, Chadi has been involved in the implementation of digital health projects in developing countries. For example, he participated in the implementation of the SAHA (Supporting Anti-corruption and Healthcare Administration) project, funded by the US Embassy in Tunisia, which aimed to strengthen governance in the health sector by promoting the digitisation of the pharmaceutical sector. Within Ginger's health division, Chadi is leading a project to develop an AI-based tool for digitising vaccination campaigns.

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Chang Yuan

Chang Yuan has over 17 years of experience in the health sector. He holds a master's degree in health services administration from the University of Montreal's School of Public Health and completed an MBA in health marketing and communication at the IAE Paris-Sorbonne Business School.

Chang has worked with renowned institutions such as the World Bank, the African Development Bank, the European Union, Expertise France and the Asian Development Bank. He has led several major initiatives, including the World Bank-funded project entitled "Recruitment of a Technical Assistant to Support the Implementation of the Master Plan for El-Maarouf Hospital and Strengthening the Hospital System in the Comoros." This project places particular emphasis on the integration of a hospital information system. In addition, Chang has served as a consultant for the "Saint Vincent and the Grenadines Strengthening Health System and Resilience Project", where the establishment of a health information system is also a key component.

Challenges and prospects

The Interoperability of Health Information Systems – an essential pillar for consistent medical care

The interoperability of health information systems is a fundamental pillar for ensuring consistency in medical care at all levels, from government agencies to individual medical records. This concept enables the smooth and secure flow of information essential for healthcare decision-making, thereby improving the quality of care, patient safety and the efficiency of healthcare services.

Thanks to interoperability, the Electronic Medical Record (EMR) can interconnect with other auxiliary systems such as laboratories and radiology services, facilitating a smooth and secure exchange of data. Access to the EHR is strictly controlled and customised according to the roles of medical staff, while ensuring the protection of patient confidentiality. Once anonymised, the data is transferred to a national decision-making system for in-depth analysis, contributing to the continuous improvement of public health policies.

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